The best tools to know when your emails are read

By
Mathilde Vandon
January 17, 2025
5
min read
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Why track your emails?

Imagine reading an email someone sent you, and then that same person sends you a follow up email, the same day.

You know who he/she is because you just read it, so you might take into consideration what he/she has to say and even reply ! Bingo 🎯

Well timed messages are much more impactful and get a higher response rate by far.

It is safe to say that email tracking helps professionals gain valuable insights into their communication. Whether you're in sales, customer support, or simply managing important conversations, knowing when and how recipients engage with your emails allows you to:

  • Improve follow-ups: Send a timely response when you know someone has opened your email.
  • Measure engagement: See if recipients click on links or ignore your messages.
  • Optimize communication: Adjust your strategy based on how often and when emails are read.
  • Prioritize leads: Identify high-interest contacts who repeatedly open your emails.

By using an email tracking tool, you can work more efficiently and improve response rates without relying on guesswork.

Top email tracking tools

Here are some of the most effective email tracking tools available on the market :

💡 Mailtrack (Free with watermark, paid version without)

A simple Gmail extension that provides a double-check mark (like WhatsApp) to confirm when your email has been opened.

💡 Snov.io (100% free)

Tracks opens and clicks without limitations and without visible markers. Ideal for professional and discreet use.

💡 Mixmax (Free with limitations, paid for full version)

A powerful tool not only for tracking emails but also for automating sequences and scheduling meetings. Very useful for sales teams.

💡 HubSpot Sales Hub (Free with limitations and watermark, paid for full version)

An all-in-one sales tool that includes email tracking, automation, and CRM features. Very convenient if you already use this tool or are looking for a complete CRM solution. A bit overkilled, if you just need the tracking feature or if your a small company !

💡 Reccap (Included in paid version)

Reccap includes an email tracking option that lets you see how many times your email has been opened, along with the exact dates and times. Perfect if you're a CEO/founder or top manager and you need tracking, alongside better organization of your inbox and automated tagged emails.

Tracking emails in Reccap

How to use your email tracking tool ?

Now that you have chosen a tool, it is very easy to use :

  1. Install the tool: Most email trackers come as a browser extension or integrate directly with your email provider.
  2. Enable tracking: When composing an email, activate tracking to monitor opens and clicks.
  3. Interpret data wisely: Don’t assume one open means interest; look for repeated engagement.
  4. Follow up strategically: Use tracking insights to time your responses for maximum impact.
  5. Respect privacy: Avoid intrusive tracking practices and be mindful of GDPR regulations.

Don'ts that can backfire at you

  • Overanalyzing data: One open doesn’t guarantee interest—look for consistent patterns.
  • Ignoring privacy concerns: Some recipients may block tracking pixels, affecting accuracy.
  • Spamming follow-ups: Just because someone opened your email doesn’t mean they want an immediate reply.

Email tracking can be a game-changer for productivity and communication when used wisely. Whether you're managing clients, handling leads, or ensuring key emails get noticed, the right tool can make all the difference.

Plus it can make your reply rate go up to 80% more, if you send the follow up email when you are top of mind!

If you're looking for an even more efficient way to handle your inbox, consider Reccap. Our AI-powered platform helps you prioritize essential messages, declutter your inbox, and streamline email management—so you can focus on what truly matters.

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Mathilde Vandon

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